Resume
Work
Experience
May 2024 - Current
Lead IT Steel Operations Team
Oversee the operations of the IT support team, ensuring that the company’s systems, networks, and software function smoothly and effectively.
Provide technical guidance and support, manage the team, and coordinate with other departments to facilitate technology-related needs.
Aug 2020 - May 2024
Senior IT Applications Engineer
A brief overview of my professional experiences and contributions in the field of IT and software development.
Nov 2019 - May 2024
IT Applications Engineer
Scrum master for team transitioning from a legacy planning system (MIMI) to a modern equivalent (Quintiq).
Certified Quintiq developer.
Feb 2019-
Nov 2019
IT Programmer
Scrum master for team transitioning from a legacy planning system (MIMI) to a modern equivalent (Quintiq) on the AK (now Cleveland Cliffs) account. Certified Quintiq developer.
Jan 2017 -
Jan 2019
Programming Services Director
I was responsible for planning and maintaining work systems, procedures, and policies that enabled and encouraged the optimum performance of the department. I provided expertise to the support and maintenance teams when necessary. I built, maintained and improved client relationships. I managed multiple concurrent projects, support tickets and negotiations.
May 2016 -
Jan 2017
eCommerce Director
Responsible for all aspects of the eCommerce business and websites including planning, content, development, testing, promotions/online marketing, website design, customer service, analytics and technologies.
May 2016 -
Jan 2017
Web Developer
Responsible for developing, managing, customizing and supporting various web applications. I became an expert with Drupal 7 and custom module development alongside the standard HTML/CSS/JS stack. I also administered Linux-based web and database servers.
Skills
& Expertise
- Proficient in a wide array of programming languages, database management, and software development tools. Adept at problem-solving and innovative solution development.